AI-moderated voice research

The $300 customer interview. Now $10.

Paid Insight runs real voice interviews with your customers — our AI moderator calls them on the phone, listens, and probes five levels deep. Participants are paid for their time. You get an evidence-backed editorial report in days.

Start a campaign See a sample report
$10
Per interview
06
Campaign types
Days, not weeks
Goal to report
Executive Summary

Low-churn operators escalate when members stop consuming the service

Top-performing gym owners keep churn at or below 3% by managing consumption, cancellation conversations, community attachment, visible progress recognition, and personal contact as one retention system.

Recommended Next Action
Install the consumption-escalation workflow first, then verify it is executed consistently before layering on secondary changes.
Study Overview
StudyDemo Gym Owner Churn Roundtable
Interviews10 of 10 qualified
ConfidenceHigh
Key Findings5
Report DateMarch 16, 2026
● Demo Gym Owner Churn Roundtable02
Chapter 01 · Top Practices
Finding 01
Low-churn operators escalate when members stop consuming the service
High evidence 5 / 10 · 50%
Why it matters
Retention starts with consumption. The member is easiest to recover before they stop seeing themselves as active.
“By Wednesday morning, if someone has missed Monday and Tuesday, the coach owns a same-day call and offers two actual class times.”
Finding 02
Cancellation conversations turn some exits into saves or upgrades
High evidence 5 / 10 · 50%
Why it matters
The interview turns vague churn into fixable operating data, and some members reveal a solvable service mismatch.
● Demo Gym Owner Churn Roundtable03
PaidInsight.com
Campaign Insights Report

Low-churn operatorsescalate whenmembers stopconsuming the service

Top-performing gym owners keep churn at or below 3% by managing consumption, cancellation conversations, community attachment, and personal contact as one retention system.

Study: Demo Gym Owner Churn Roundtable
Interviews: 0 of 10 qualified
Confidence: High
Findings: 0
● Demo Gym Owner Churn Roundtable01
Synthesizing 10 phone interviews…
The math

Qualitative research has a price problem. We removed it.

A traditional research firm bills $300 or more per moderated interview. Paid Insight charges $10 — and your participants get paid, too.

A traditional research firm
$300+
per moderated interview
Timeline6–8 weeks
RecruitingWeeks of scheduling & no-shows
Sample8–12 interviews, if budget allows
DeliverableA slide deck, eventually
vs
Paid Insight
$10
per completed interview
TimelineDays
RecruitingParticipants join when it suits them
SampleScale to dozens without scaling cost
DeliverableAn editorial, evidence-linked report
30×

less per interview. Even with a $5 participant reward on top,
you’re at $15 — about five percent of the traditional cost.

Phone-first interviews

The interview is a phone call. That’s the magic.

Most research tools make participants click links, install apps, or sit in front of a webcam. Paid Insight is one of the very few platforms where the whole interview happens over an ordinary phone call — the lowest-friction research experience there is.

1The invite lands by email
PI
PaidInsight Researchto you
$5 reward
You’re invited — a paid 15-minute interview
Share your experience in a short phone conversation. No account, no app — just a call at a time that suits you.
Claim your interview
2They verify their number
+1 (415) ••• ••42
Enter the 6-digit code we texted
Number verified
3Our AI calls them
Incoming call
PaidInsight Research
mobile · calling now…
They just answer — and talk
No app to installNo mic setupNo webcamNo schedulingAny hour, any timezone
How it works

From question to evidence in four moves.

01
Pick a goal
Choose one of six campaign types and state what you want to learn. The platform designs the interview — qualification, question logic, and the probes that go five levels deep.
02
Invite your customers
Invites land by email. Participants claim a paid interview slot and verify their phone number — no app, no account, and no calendar tennis, ever.
03
The AI calls them
A real phone call, not a survey link. The moderator asks, listens, and digs into the why behind every answer — at any hour, in parallel.
04
Read the report
Every transcript is enriched and synthesized into an editorial report: ranked findings, evidence meters, verbatim quotes, and actions you can run on Monday.
Campaign types

Six research goals. One platform.

Every campaign starts from the question you need answered. The type shapes everything — who qualifies, what gets asked, and how the report reads.

01
“What do the best do?”
Top Performer Extraction
Extract the practices of your top 2–5% so everyone else can replicate them.
02
“What should we build?”
Product Discovery
Find what customers actually need before you spend months building the wrong thing.
03
“How happy are you?”
Customer Satisfaction
Understand what drives happiness — and what quietly erodes it.
04
“Why are you leaving?”
Churn & Exit Analysis
Diagnose why customers leave, and what would have made them stay.
05
“Would you buy this?”
Market Research & Validation
Validate real demand before you build, price, or launch.
06
“How was getting started?”
Onboarding & Activation
Map the friction points and aha moments of the first-week experience.
The deliverable

A report you’ll actually want to read.

Not a transcript dump, not a word cloud. An editorial document where every claim is pinned to who said it — and how many agreed.

01An answer, not a data dump — the headline of the report is the finding itself.
02Findings ranked by evidence strength — interview counts and support rates on every claim.
03Verbatim quotes behind every claim — your customers, in their own words.
04An implementation sequence — plus methodology, limits, and open questions.
See a sample report
Executive Summary

Low-churn operators escalate when members stop consuming the service

Top-performing gym owners keep churn at or below 3% by managing consumption, cancellation conversations, community attachment, visible progress recognition, and personal contact as one retention system.

Recommended Next Action
Install the consumption-escalation workflow first, then verify it is executed consistently before layering on secondary changes.
Study Overview
StudyDemo Gym Owner Churn Roundtable
Interviews10 of 10 qualified
ConfidenceHigh
Key Findings5
Report DateMarch 16, 2026
● Demo Gym Owner Churn Roundtable02
Chapter 01 · Top Practices
Finding 01
Low-churn operators escalate when members stop consuming the service
High evidence 5 / 10 · 50%
Why it matters
Retention starts with consumption. The member is easiest to recover before they stop seeing themselves as active.
“By Wednesday morning, if someone has missed Monday and Tuesday, the coach owns a same-day call and offers two actual class times.”
Finding 02
Cancellation conversations turn some exits into saves or upgrades
High evidence 5 / 10 · 50%
Why it matters
The interview turns vague churn into fixable operating data, and some members reveal a solvable service mismatch.
● Demo Gym Owner Churn Roundtable03
Campaign Insights Report

Low-churn operators escalate when members stop consuming the service

Top-performing gym owners keep churn at or below 3% by managing consumption, cancellation conversations, community attachment, visible progress recognition, and personal contact as one retention system.

Study: Demo Gym Owner Churn Roundtable
Date: March 16, 2026
Interviews: 10 of 10 qualified
Confidence: High
Findings: 5
● Demo Gym Owner Churn Roundtable01
Pricing

Ten dollars a conversation.

One credit is one completed interview. You add a reward for your participant on top — they get every cent of it.

$10
Platform fee
per completed interview
+
$5
Participant reward
you set it — default $5
=
$15
All-in per interview
versus $300 at a firm
Starter
$50
5 credits · 5 interviews
5 completed interviews
Full editorial report
All six campaign types
Most popular
Growth
$100
10 credits · 10 interviews
10 completed interviews
Full editorial report
Stronger evidence per finding
Team
$200
20 credits · 20 interviews
20 completed interviews
Full editorial report
Run multiple campaigns at once

Participant rewards are funded separately and go entirely to your participants. Want to hear it first? Run a half-credit test interview for $5.

Start a campaign
Get started

Your customers are ready to talk.

Launch your first campaign today — and read what you’ve been missing by Friday.

Start a campaign See a sample report